Hôtel Horset Opéra, Best Western Premier Collection

Everything. We had stayed here probably 6-8 times over the years and always look here first when we come to paris. Excellent and always friendly and helpful front desk. They can’t be beat. Fernando is wonderful, helpful and friendly, taking our luggage to our room and generally making sure that we Have all we need. Location of the hotel also cannot be beat. Minutes from the opera, the large department stores, vendome square with the ritz hotel and rue st honore with all the luxury shopping one can handle. A stroll to the louvre and crossing the seine to the left bank and everything it offers. Marais 20 minute walk. We go everywhere walking to st Germain on the left to marais on our side. The hotel staff arranges for your return to the airport too. Room normal size for paris. Our bathroom was redone nicely. Towels really absorvant and thick and new. Queen bed very comfortable and we could open our windows because of the fifth floor the heat tends to be too hot for me.

When I booked the hotel, I asked if we could get a room with a bath. This because I was traveling with my mom and I wanted to surprise her, so I was pleased to see a bath in the bathroom! It made my mom very happy. What we liked as well was that they cleaned the room every day, even though we didn't hang the sign on the door. They made the bed, refilled the coffee and tea and gave us clean towels. Also all the staff spoke English very well and helped us whenever we had a question. We didn't book breakfast with our reservation but on the very last day we decided to have breakfast at the hotel. We had two options: breakfast buffet or express breakfast, which included coffee or tea, jus d'orange, half a baguette, a croissant and butter and jam. We chose the latter one, as we're not the biggest breakfast-eaters, and it was amazing. We loved this option!

What a great stay! The hotels staff very polite, nice and helpful. Was responding very fast to any requests of mine. I appreciate it a lot - you're just amazing! Process of check in was very fast. Room itself was like on the advertised pictures. Comfy beds, pretty spacious bathroom. Cleaning ladies responsible for preparing rooms, did amazing job - cleaning was spotless. Room equipped with flat TV and many TV channels to select in various languages. Room has big windows which was giving a lot of light into the room. However if you like to sleep in complete darkness, room have very thick and well light-isolating curtains. Despite of hotel location not far from the Av. de l'Opera (and Opera Garnier) which tend to have pretty serious traffic in the daytime, it was pretty quiet in the room. Street in front of the hotel is very calm and there is almost no traffic. Hotel have great location for the simple walk to Louvre or Opera Garnier and Galerie Lafayette. Also there is couple of metro lines and RER line not far from hotel, which gives great opportunity to reach all parts of Paris without any serious efforts.

Location was perfect! Right in the heart of Paris with very easy access to metro station and other transportation. Endless selection of food choices and activities. We are already planning a return to this hotel, if not for this general area. Hotel itself is nice with amazing staff and very accomodating, friendly folks. I would highly recommend this place for people wanting to visit Paris because of the staff and the hotel location.

The location is just perfect. It seemed to us that the hotel is closed to most of the places in our itinerary! Opera station is just 5-min walk. Restaurants, shopping street, La Fayett is just around the corner. The room is spacious for our two big luggages and one cabin size, and there're still available space to walk around. The staffs are really worth highest rated for service-minded. Not only the receptions were actively responding to everything we asked for, but the house keeper, the waiter ... everyone in the hotel ... everyone! We had to do RT-PCR test before departure flight, we asked them where we could do so. They took just a while before getting back to us with hand-written list of the lab center and pros/cons of each place for our selection! The most memorable event was my husband forgot the wedding ring in hotel lobby toilet and he just found out when we were boarding on the flight back home! The hotel were closed for a break for a few days after our check out. We couldn't do anything but left the msg in Booking.com inbox. Surprisingly, the staff responded so quickly and was so kind to go check for our ring at the hotel on their day off. They found the ring and energetically managed everything per our request to send the ring back to us in Thailand. Nothing to say but only thank you thousand times for their kind help. Definitely stay here for our next Paris visit.